Factors Affecting Adoption of B2E E-Business Systems: A Case of the Australian Higher Education Industry

In recent years, there has been a surge in the number of organizations wanting to embrace IT systems that support the notion of business-to-employee (B2E) e-business. Trade magazines are now filled with many short essays and case reports highlighting the benefits of B2E ebusiness systems. However, little is reported in the scholarly academic literature about the adoption of B2E e-business systems. Thus, it is not clearly known what factors facilitate the decision of large organizations to adopt these systems. Given the fact that higher educational institutions maintain a large workforce, it is important to determine the conditions that affect their decisions to adopt B2E systems. This study reports on the employee portal adoption experience of two large Australian universities and identifies the key factors that influenced their decisions to adopt these systems. The implications of the findings are also discussed.